Guides and resources

My LTD claim was denied. What do I do first?

The three things to do in the first week after a denial: find your real deadline, request your full claim file, and start your evidence.

The 180-day appeal deadline explained

What the 180-day figure actually is, why it is a floor and not a fixed answer, and why it is not the deadline to sue.

Why the appeal clock starts when you receive the letter, not its date

The regulation says the 180 days runs from receipt of the denial notice. Here is why that gap matters and how to document your receipt date.

How to read your LTD denial letter

What a compliant denial letter must tell you, the one extra date the appeal denial has to carry, and the questions to ask if either is missing.

How to request your complete claim file

You are entitled to a free copy of everything relevant to your claim, including material the plan chose not to rely on. Here is how to ask for it, what a plan may charge for the separate plan documents, and what to do if it does not respond.

What the plan must disclose about medical and vocational experts

Your plan's claims procedures must provide for the identification of every medical or vocational expert whose advice it obtained on your claim, whether or not it relied on their opinion.

What evidence to add to your appeal, and why now

The internal appeal is generally the last real chance to build your record. Here is what belongs in it.

The administrative record explained

Why courts reviewing an ERISA denial often will not look at evidence you did not submit during the internal appeal, and the limits of what this site could verify.

The independent medical examination (IME), explained

The regulation's neutral-reviewer rule is not the same thing as your plan's own IME clause. Here is the difference.

Who reviews your internal appeal

The regulation requires a different, non-subordinate reviewer, and a separate medical consultant for medical-judgment denials.

How long the plan has to decide your initial claim

45 days, extendable twice by 30 days each, with notice to you before each extension starts.

How long the plan has to decide your appeal

45 days from each request for review, extendable once by up to 45 more. A plan with two appeal levels runs a separate clock for each.

What is deemed exhaustion?

A narrow exception. If a plan fails to follow the claims procedures the federal regulation requires, you may be treated as having already exhausted your appeal. It turns on the plan's failures, not on your timetable.

Deemed exhaustion for disability claims: the stricter standard

Disability claims use a strict-adherence standard, with one narrow good-faith exception for minor errors.

Is my plan even ERISA-governed?

Most, but not all, employer group LTD plans are governed by ERISA. Here is the fork, and why it matters before you rely on anything else on this site.

Government employee disability plans and ERISA

Federal, state, county, city and public-school employer disability plans are generally exempt from ERISA.

Church plan disability benefits and ERISA

A disability plan run by a church or a qualifying church-affiliated organization is generally exempt from ERISA unless the organization elected coverage.

Individual policies vs. employer group plans

A disability policy you bought yourself, outside of work, is generally not an ERISA plan at all.

Standard of review: de novo vs. arbitrary and capricious

Whether a court decides your case fresh, or only checks whether the plan was reasonable, depends on one clause in your plan document.

What is a discretionary clause?

A single sentence in your plan document that decides whether a court reviews your denial fresh or only for reasonableness.

Do I need a lawyer for an ERISA LTD appeal?

Not legally required, but the appeal is technical and generally your only real chance to build the record.

What if your appeal is denied again?

Your options depend on your plan's process, the record you built, and the date your right to sue expires, which your denial notice has to give you.

Can you sue after an ERISA appeal denial?

Generally yes, once your internal appeal is exhausted. The lawsuit is narrower than a general civil case, and your plan may set its own deadline for starting one.

Common mistakes that hurt an LTD appeal

Six mistakes, each one a direct consequence of a rule explained elsewhere on this site rather than a guess about what tends to happen.

ERISA LTD attorneys who handle appeals nationwide

Four independent law firms that state, on their own websites, that they handle ERISA long-term disability appeals across most or all of the country.

Group health claims vs. disability claims: the citation that actually applies

The 180-day appeal floor is written into a paragraph aimed at group health plans. Here is the exact cross-reference that pulls a long-term disability claim into it, and what applies outside both.

The $110-a-day document penalty, explained

Narrower than it sounds. The penalty attaches to the disclosure duties ERISA itself imposes, not to your claim file, it is discretionary, and the current figure could not be verified.

What counts as "relevant" evidence the plan must give you

The claim-file rule is not limited to what the plan actually relied on. Here is the regulation's own four-part definition of what counts as relevant.

Workers' compensation and state disability law plans: a third ERISA exemption

Government and church plans are not the only coverage ERISA leaves out. A plan maintained solely to comply with workers' compensation or state disability insurance law is exempt too.

Two more ERISA exemptions: foreign plans and excess benefit plans

Beyond government, church, and workers' compensation plans, ERISA Title I also exempts plans maintained abroad for nonresident aliens and certain unfunded excess benefit plans.

One appeal or two: how your plan's appeal structure works

The federal appeal-decision deadline for disability claims applies whether your plan offers one internal appeal or two. Here is what that structural choice does and does not change.

The full ERISA LTD timeline, from denial to lawsuit

Every deadline this site describes fits into one sequence. Here is the whole claim lifecycle in one place, with the regulation behind each step.